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What is holding back business process virtualization in the post-COVID-19 era? Based on process virtualization theory (PVT)

, , and . Frontiers in Psychology, (2023)

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This paper investigates the psychological and informational factors hindering business process virtualization in the post-COVID-19 era. It employs Process Virtualization Theory (PVT) to analyze a sample of 343 teleworkers in China, focusing on sensory requirements, synchronism requirements, and the negative effects of information systems.

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