Proactive Support for the Organization of Shared Workspaces Using
Activity Patterns and Content Analysis
Proceedings Group 2005, page 246-255. (2005)Abstract
Shared workspace systems provide virtual places for selforganized
and semi-structured cooperation between local and distributed team
members. These cooperation systems have been adopted by a large community
over the past years and the volume of managed information is increasing
rapidly. However, a problem
that occurs frequently is the missing user support for the workspace
organization and a lack of assistance finding the right place for
storing new documents and contributions. This often results in poorly
organized workspaces, making it difficult to find documents. Starting
with a user survey, this paper presents a solution that assists the
users in finding the right location based on an analysis of recent
individual and group activities combined with a content analysis
of the shared workspaces. The evaluation of the system shows evidence
that the combination of the two approaches provides a useful assistance
for different work situations. Furthermore some unexpected effects
could be observed that makes the solution also suitable for cooperative
knowledge management.
