%0 Conference Paper %1 braukmann2017workrelated %A Braukmann, Johanna %A Schmitt, Antje %A Duranova, Lenka %A Ohly, Sandra %B Proceedings of the 18th EAWOP Congress 2017 - Enabling Change through Work and Organizational Psychology %D 2017 %K braukmannpub duranovapub itegpub ohlypub schmittpub wipsypub %P 2010 %T Work-related ICT events in the evening and work-home conflict – the role of perceived organizational expectations %X Purpose Within the framework of Boundary Theory (Ashforth et al., 2000), various studies show how intense work-related ICT use after hours is related to a higher work-home conflict. In this study, we hypothesized that this relationship will be moderated by organizational expectations regarding a) ICT availability, b) ICT response time and 3) time sacrifices at home (organizational time demands). Design/Methodology Within a diary study with 104 German employed knowledge workers, cross-level interaction effects between ICT-related events in the evening (“work emails”, “work calls”, “finishing tasks”) and organizational expectations on work-home conflict were analyzed with HLM. Results Interaction effects were significant only for work emails, showing that when perceived ICT response expectations or organizational time demands are high, work emails are related to a higher work-home conflict compared to low perceived expectations. Effects were stable when controlled for time pressure, working hours and duration of ICT use. Limitations We relied on subjective measures of organizational expectations at an individual level. Research/Practical Implications Our study shows that organizational expectations are a meaningful factor that may determine if work emails are related to work-home conflict experiences or not. Employers should raise awareness for potentially implicit organizational expectations and optimize their “email culture”. Originality/Value This study contributes to literature by operationalizing different purposes of ICT use beyond its mere duration. Compared to other studies, it focuses on injunctive as opposed to descriptive organizational norms (Cialdini et al., 1991) and shows that the role of organizational expectations varies for different forms of ICT use.

@inproceedings{braukmann2017workrelated, abstract = {Purpose Within the framework of Boundary Theory (Ashforth et al., 2000), various studies show how intense work-related ICT use after hours is related to a higher work-home conflict. In this study, we hypothesized that this relationship will be moderated by organizational expectations regarding a) ICT availability, b) ICT response time and 3) time sacrifices at home (organizational time demands). Design/Methodology Within a diary study with 104 German employed knowledge workers, cross-level interaction effects between ICT-related events in the evening (“work emails”, “work calls”, “finishing tasks”) and organizational expectations on work-home conflict were analyzed with HLM. Results Interaction effects were significant only for work emails, showing that when perceived ICT response expectations or organizational time demands are high, work emails are related to a higher work-home conflict compared to low perceived expectations. Effects were stable when controlled for time pressure, working hours and duration of ICT use. Limitations We relied on subjective measures of organizational expectations at an individual level. Research/Practical Implications Our study shows that organizational expectations are a meaningful factor that may determine if work emails are related to work-home conflict experiences or not. Employers should raise awareness for potentially implicit organizational expectations and optimize their “email culture”. Originality/Value This study contributes to literature by operationalizing different purposes of ICT use beyond its mere duration. Compared to other studies, it focuses on injunctive as opposed to descriptive organizational norms (Cialdini et al., 1991) and shows that the role of organizational expectations varies for different forms of ICT use.}, added-at = {2017-06-20T12:08:29.000+0200}, author = {Braukmann, Johanna and Schmitt, Antje and Duranova, Lenka and Ohly, Sandra}, biburl = {https://www.bibsonomy.org/bibtex/2d5912cc3054e8bb69e5e1f711fa0e820/wipsykassel}, booktitle = {Proceedings of the 18th EAWOP Congress 2017 - Enabling Change through Work and Organizational Psychology}, interhash = {2b4b8b4c41868bbb75740aafc38dd467}, intrahash = {d5912cc3054e8bb69e5e1f711fa0e820}, keywords = {braukmannpub duranovapub itegpub ohlypub schmittpub wipsypub}, month = may, pages = 2010, timestamp = {2017-06-20T12:08:29.000+0200}, title = {Work-related ICT events in the evening and work-home conflict – the role of perceived organizational expectations}, year = 2017 }