Social Adaptation of ERP Software - Tagging UI Elements
Proceedings of International Conference on Online Communities and Social Computing as part of HCI international 2009, volume 5621 of Lecture Notes in Computer Science, page 391-400. San Diego, CA, USA, Springer Berlin, (July 2009)DOI: 10.1007/978-3-642-02774-1_43
Abstract
In this paper we present a newly designed annotation and collaboration component, which has been prototypically implemented on top of an ERP (Enterprise Resource Planning) system. Standard ERP software is often described as being inflexible in respect to personal needs of a single user or a user group. To cope with this problem, theories, and principles from classical CSCW research and design were combined with recent developments in Social Software and what is now often summarized as Web 2.0. Our component is inspired by Web 2.0 principles like user generated content, information sharing, and harnessing network effects. As the central paradigm we applied social tagging based on folksonomies as e.g. used in del.ico.us, Flickr, and YouTube. In addition best practices from research on online community building were used to design a social annotating component for ERP systems.
