The effects of task interruption and information presentation on
individual decision making
C. Speier, J. Valacich, and I. Vessey. ICIS '97: Proceedings of the eighteenth international conference
on Information systems, page 21--36. Atlanta, GA, USA, Association for Information Systems, (1997)
Abstract
Interrupted work environments are commonplace in today�s organizations.
In addition, organizational
work is increasingly performed using some form of computer support.
Consequently, there
is a need to examine how the design and delivery of information systems
can help to mitigate the
potentially deleterious effects of interruptions on decision-maker
performance. This paper reports
the results of two experiments that investigate the influence of interruptions
on different types of
tasks and the ability of information presentation formats to alleviate
them. Interruptions were found
to facilitate performance on simple tasks, while inhibiting performance
on more complex tasks.
Furthermore, there was some evidence that the frequency of interruptions
and similarity of the
content of the primary and interruption tasks also negatively influenced
performance. Finally,
interruptions moderated the relationship between information presentation
format and specific types
of tasks.
%0 Conference Paper
%1 SVV97
%A Speier, Cheri
%A Valacich, Joseph S.
%A Vessey, Iris
%B ICIS '97: Proceedings of the eighteenth international conference
on Information systems
%C Atlanta, GA, USA
%D 1997
%I Association for Information Systems
%K diss interruptions work
%P 21--36
%T The effects of task interruption and information presentation on
individual decision making
%X Interrupted work environments are commonplace in today�s organizations.
In addition, organizational
work is increasingly performed using some form of computer support.
Consequently, there
is a need to examine how the design and delivery of information systems
can help to mitigate the
potentially deleterious effects of interruptions on decision-maker
performance. This paper reports
the results of two experiments that investigate the influence of interruptions
on different types of
tasks and the ability of information presentation formats to alleviate
them. Interruptions were found
to facilitate performance on simple tasks, while inhibiting performance
on more complex tasks.
Furthermore, there was some evidence that the frequency of interruptions
and similarity of the
content of the primary and interruption tasks also negatively influenced
performance. Finally,
interruptions moderated the relationship between information presentation
format and specific types
of tasks.
@inproceedings{SVV97,
abstract = {Interrupted work environments are commonplace in today�s organizations.
In addition, organizational
work is increasingly performed using some form of computer support.
Consequently, there
is a need to examine how the design and delivery of information systems
can help to mitigate the
potentially deleterious effects of interruptions on decision-maker
performance. This paper reports
the results of two experiments that investigate the influence of interruptions
on different types of
tasks and the ability of information presentation formats to alleviate
them. Interruptions were found
to facilitate performance on simple tasks, while inhibiting performance
on more complex tasks.
Furthermore, there was some evidence that the frequency of interruptions
and similarity of the
content of the primary and interruption tasks also negatively influenced
performance. Finally,
interruptions moderated the relationship between information presentation
format and specific types
of tasks.},
added-at = {2007-11-01T10:10:38.000+0100},
address = {Atlanta, GA, USA},
author = {Speier, Cheri and Valacich, Joseph S. and Vessey, Iris},
biburl = {https://www.bibsonomy.org/bibtex/2e8cf2567d7f48e2b240fac4e02a177b0/carsten},
booktitle = {ICIS '97: Proceedings of the eighteenth international conference
on Information systems},
file = {SVV97.pdf:SVV97.pdf:PDF},
interhash = {73db5172cb77f825d1afdb03bcc1d8b9},
intrahash = {e8cf2567d7f48e2b240fac4e02a177b0},
keywords = {diss interruptions work},
owner = {ritterskamp},
pages = {21--36},
publisher = {Association for Information Systems},
timestamp = {2007-11-01T10:15:29.000+0100},
title = {The effects of task interruption and information presentation on
individual decision making},
year = 1997
}