Time Is Perception Is Money – Web Response Times in Mobile Networks with Application to Quality of Experience
M. Fiedler, P. Arlos, T. Gonsalves, A. Bhardwaj, and H. Nottehed. Performance Evaluation of Computer and Communication Systems. Milestones and Future Challenges, volume 6821 of Lecture Notes in Computer Science, Springer Berlin / Heidelberg, 10.1007/978-3-642-25575-5_15.(2011)
Abstract
The number of mobile operators providing Internet access to end users is growing. However, irrespective of the access network, we observe a distinct sensitivity of user perception to response and download times, in particular for interactive services on the web. In order to facilitate the choice of the right network for a given task, this paper presents a systematic study of web download time and corresponding throughput as a function of the file size. Based on measurement data from three Swedish mobile operators and a particular strategy of choosing file sizes, we find surprisingly simple, yet sufficiently accurate approximations of download times. These approximations are based on simple-to-measure parameters and provide valuable quantitative insights into the acceleration of HTTP/TCP/IP-based data delivery. The paper discusses the emergence of these approximations and related errors. Furthermore, it correlates the findings with Quality of Experience, thus building bridges between performance, user perception and provisioning issues.
%0 Book Section
%1 springerlink:10.1007/978-3-642-25575-5_15
%A Fiedler, Markus
%A Arlos, Patrik
%A Gonsalves, Timothy
%A Bhardwaj, Anuraag
%A Nottehed, Hans
%B Performance Evaluation of Computer and Communication Systems. Milestones and Future Challenges
%D 2011
%E Hummel, Karin
%E Hlavacs, Helmut
%E Gansterer, Wilfried
%I Springer Berlin / Heidelberg
%K comvantage experience user
%P 179-190
%T Time Is Perception Is Money – Web Response Times in Mobile Networks with Application to Quality of Experience
%U http://dx.doi.org/10.1007/978-3-642-25575-5_15
%V 6821
%X The number of mobile operators providing Internet access to end users is growing. However, irrespective of the access network, we observe a distinct sensitivity of user perception to response and download times, in particular for interactive services on the web. In order to facilitate the choice of the right network for a given task, this paper presents a systematic study of web download time and corresponding throughput as a function of the file size. Based on measurement data from three Swedish mobile operators and a particular strategy of choosing file sizes, we find surprisingly simple, yet sufficiently accurate approximations of download times. These approximations are based on simple-to-measure parameters and provide valuable quantitative insights into the acceleration of HTTP/TCP/IP-based data delivery. The paper discusses the emergence of these approximations and related errors. Furthermore, it correlates the findings with Quality of Experience, thus building bridges between performance, user perception and provisioning issues.
%@ 978-3-642-25574-8
@incollection{springerlink:10.1007/978-3-642-25575-5_15,
abstract = {The number of mobile operators providing Internet access to end users is growing. However, irrespective of the access network, we observe a distinct sensitivity of user perception to response and download times, in particular for interactive services on the web. In order to facilitate the choice of the right network for a given task, this paper presents a systematic study of web download time and corresponding throughput as a function of the file size. Based on measurement data from three Swedish mobile operators and a particular strategy of choosing file sizes, we find surprisingly simple, yet sufficiently accurate approximations of download times. These approximations are based on simple-to-measure parameters and provide valuable quantitative insights into the acceleration of HTTP/TCP/IP-based data delivery. The paper discusses the emergence of these approximations and related errors. Furthermore, it correlates the findings with Quality of Experience, thus building bridges between performance, user perception and provisioning issues.},
added-at = {2011-12-21T07:56:43.000+0100},
affiliation = {Blekinge Institute of Technology, Karlskrona, Sweden},
author = {Fiedler, Markus and Arlos, Patrik and Gonsalves, Timothy and Bhardwaj, Anuraag and Nottehed, Hans},
biburl = {https://www.bibsonomy.org/bibtex/2faa60fc3d7e45eb69fbb37d7c6078591/lurbas},
booktitle = {Performance Evaluation of Computer and Communication Systems. Milestones and Future Challenges},
editor = {Hummel, Karin and Hlavacs, Helmut and Gansterer, Wilfried},
interhash = {a65c40ff61aabfd198dc20fd18b92732},
intrahash = {faa60fc3d7e45eb69fbb37d7c6078591},
isbn = {978-3-642-25574-8},
keyword = {Computer Science},
keywords = {comvantage experience user},
note = {10.1007/978-3-642-25575-5_15},
pages = {179-190},
publisher = {Springer Berlin / Heidelberg},
series = {Lecture Notes in Computer Science},
timestamp = {2011-12-21T07:56:43.000+0100},
title = {Time Is Perception Is Money – Web Response Times in Mobile Networks with Application to Quality of Experience},
url = {http://dx.doi.org/10.1007/978-3-642-25575-5_15},
volume = 6821,
year = 2011
}