%0 Book %1 GVK184084105 %C London u.a. %D 1995 %E Pollitt, Christopher %I Sage %K County_services Europa Europe Leistungssteigerung Management Methoden_und_Techniken_der_Verwaltungslehre Municipal_services Public_services Quality_control Social_Welfare Verwaltung Western %T Quality improvement in European public services %U http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+184084105&sourceid=fbw_bibsonomy %@ 0803974647

@book{GVK184084105, added-at = {2009-08-21T10:18:02.000+0200}, address = {London [u.a.]}, biburl = {https://www.bibsonomy.org/bibtex/2ec89a3be5217ea9a1eacfd1a3850a3f0/fbw_hannover}, editor = {Pollitt, {Christopher}}, interhash = {59a91894db32be60eb58f3cd4f2eb100}, intrahash = {ec89a3be5217ea9a1eacfd1a3850a3f0}, isbn = {0803974647}, keywords = {County_services Europa Europe Leistungssteigerung Management Methoden_und_Techniken_der_Verwaltungslehre Municipal_services Public_services Quality_control Social_Welfare Verwaltung Western}, pagetotal = {XI, 190}, ppn_gvk = {184084105}, publisher = {Sage}, subtitle = {concepts, cases and commentary}, timestamp = {2009-08-21T10:27:33.000+0200}, title = {Quality improvement in European public services}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+184084105&sourceid=fbw_bibsonomy}, year = 1995 }