%0 Conference Paper %1 anna-CCABPM2017 %A Kalenkova, A. %A Ageev, A. %A Lomazova, I.A. %A Aalst, W.M.P. van der %B Business Process Management Workshops, Workshop on Cross-cutting Aspects of Business Process Modeling (CCABPM 2017) %D 2017 %E Teniente, E. %E Weidlich, M. %I Springer-Verlag, Berlin %K imported %P 484--496 %T E-Government Services: Comparing Real and Expected User Behavior %V 308

@inproceedings{anna-CCABPM2017, added-at = {2020-01-07T14:01:33.000+0100}, author = {Kalenkova, A. and Ageev, A. and Lomazova, I.A. and Aalst, {W.M.P. van der}}, biburl = {https://www.bibsonomy.org/bibtex/2bd0fa73fddaec529aaa6843c3a6c7114/wvdaalst}, booktitle = {{Business Process Management Workshops, Workshop on Cross-cutting Aspects of Business Process Modeling (CCABPM 2017)}}, editor = {Teniente, E. and Weidlich, M.}, interhash = {62ba1554c63ab13ec7c250681adf41b1}, intrahash = {bd0fa73fddaec529aaa6843c3a6c7114}, keywords = {imported}, pages = {484--496}, publisher = {Springer-Verlag, Berlin}, series = {Lecture Notes in Business Information Processing}, timestamp = {2020-01-07T14:02:12.000+0100}, title = {{E-Government Services: Comparing Real and Expected User Behavior}}, volume = 308, year = 2017 }