%0 Conference Paper %1 conf/hicss/ReinhardL0L24 %A Reinhard, Philipp %A Li, Mahei Manhai %A Peters, Christoph %A Leimeister, Jan Marco %B HICSS %D 2024 %E Bui, Tung X. %I ScholarSpace %K dblp %P 237-246 %T Generative AI in Customer Support Services: A Framework for Augmenting the Routines of Frontline Service Employees. %U http://dblp.uni-trier.de/db/conf/hicss/hicss2024.html#ReinhardL0L24 %@ 978-0-9981331-7-1

@inproceedings{conf/hicss/ReinhardL0L24, added-at = {2024-01-04T00:00:00.000+0100}, author = {Reinhard, Philipp and Li, Mahei Manhai and Peters, Christoph and Leimeister, Jan Marco}, biburl = {https://www.bibsonomy.org/bibtex/2ce7bacc7f82d017de4ef735aed22ef15/dblp}, booktitle = {HICSS}, crossref = {conf/hicss/2024}, editor = {Bui, Tung X.}, ee = {https://hdl.handle.net/10125/106403}, interhash = {6cbe628a5b6764db5872a69e48ad067f}, intrahash = {ce7bacc7f82d017de4ef735aed22ef15}, isbn = {978-0-9981331-7-1}, keywords = {dblp}, pages = {237-246}, publisher = {ScholarSpace}, timestamp = {2024-04-09T22:06:50.000+0200}, title = {Generative AI in Customer Support Services: A Framework for Augmenting the Routines of Frontline Service Employees.}, url = {http://dblp.uni-trier.de/db/conf/hicss/hicss2024.html#ReinhardL0L24}, year = 2024 }