%0 Journal Article %1 Tas01b %A Taschek, John %D 2001 %J eWeek %K imported %N 40 %T How to Avoid a CRM Failure %V 18

@article{Tas01b, added-at = {2009-02-28T21:01:39.000+0100}, author = {Taschek, John}, biburl = {https://www.bibsonomy.org/bibtex/283c2cea5a42bbed5208a3b969b9e26a2/tfalk}, interhash = {8e4c72a0404b55d7ad1b6502be13fe2e}, intrahash = {83c2cea5a42bbed5208a3b969b9e26a2}, journal = {eWeek}, keywords = {imported}, month = {October}, number = 40, timestamp = {2009-02-28T21:01:42.000+0100}, title = {How to Avoid a CRM Failure}, volume = 18, year = 2001 }