%0 Book %1 gentle2002project %A Gentle, Michael %D 2002 %K CRM %T The CRM Project Management Handbook, Building realistic expectations risk

@book{gentle2002project, added-at = {2011-02-14T00:36:21.000+0100}, author = {Gentle, Michael}, biburl = {https://www.bibsonomy.org/bibtex/2104807a4243055a20ae2d526d58ab7bf/m.niesiobedzki}, interhash = {959ec2feb64037a0134559fb45e11184}, intrahash = {104807a4243055a20ae2d526d58ab7bf}, keywords = {CRM}, timestamp = {2011-02-14T00:36:21.000+0100}, title = {The CRM Project Management Handbook, Building realistic expectations risk}, year = 2002 }