Inproceedings,

Hedged responses and expressions of affect in human/human and human/computer tutorial interactions.

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COGSCI, Chicago, (2004)

Abstract

We study how students hedge and express affect when interacting with both humans and computer systems, during keyboard-mediated natural language tutoring sessions in medicine. We found significant differences in such student behavior linked to whether the tutor was human or a computer. Students hedge and apologize often to human tutors, but very rarely to computer tutors. The type of expressions also differed overt hostility was not encountered in human tutoring sessions, but was a major component in computer-tutored sessions. Little gender-linking of hedging behavior was found, contrary to expectations based on prior studies. A weak gender-linked effect was found for affect in human tutored sessions.

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