%0 Generic %1 ivanova2018foodora %A Ivanova, Mirela %A Bronowicka, Joanna %A Kocher, Eva %A Degner, Anne %B Forschungsförderung Working Paper %C Düsseldorf %D 2018 %K Deliveroo Foodora algorithmic_management food_couriers gig-economy hbs-2017-464-2 platform_economy plattformarbeit workplace_control %N 107 %T Foodora and Deliveroo: The App as a Boss? Control and autonomy in app-based management - the case of food delivery riders. %U https://www.boeckler.de/64509.htm?produkt=HBS-007048 %X The rise of digital platforms requires a deeper understanding of the structural role of algorithmic management in work environments. In this interdisciplinary study, we examine how digital platforms, which offer food delivery service, use a mobile application for management of their workforce. Drawing on interviews with self-employed riders at Deliveroo and employed riders at Foodora, we compare how the app affects the interplay between autonomy and control of riders, and how the app-based management relates to different contractual models.

@misc{ivanova2018foodora, abstract = {The rise of digital platforms requires a deeper understanding of the structural role of algorithmic management in work environments. In this interdisciplinary study, we examine how digital platforms, which offer food delivery service, use a mobile application for management of their workforce. Drawing on interviews with self-employed riders at Deliveroo and employed riders at Foodora, we compare how the app affects the interplay between autonomy and control of riders, and how the app-based management relates to different contractual models.}, added-at = {2019-01-18T13:19:00.000+0100}, address = {Düsseldorf}, author = {Ivanova, Mirela and Bronowicka, Joanna and Kocher, Eva and Degner, Anne}, biburl = {https://www.bibsonomy.org/bibtex/2206cdb1356169317869ed2719d30b596/meneteqel}, howpublished = {PDF}, institution = {Hans-Böckler-Stiftung}, interhash = {a3061d8ce651a0ce7d6a10f194df9d2d}, intrahash = {206cdb1356169317869ed2719d30b596}, keywords = {Deliveroo Foodora algorithmic_management food_couriers gig-economy hbs-2017-464-2 platform_economy plattformarbeit workplace_control}, language = {eng}, number = 107, series = {Forschungsförderung Working Paper}, timestamp = {2019-01-18T13:19:47.000+0100}, title = {Foodora and Deliveroo: The App as a Boss? Control and autonomy in app-based management - the case of food delivery riders.}, url = {https://www.boeckler.de/64509.htm?produkt=HBS-007048}, urldate = {30.11.2018}, year = 2018 }