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%0 Journal Article
%1 kettinger97bpr
%A Kettinger, William J.
%A Teng, James T. C.
%A Guha, Subashish
%D 1997
%J MIS Quarterly
%K research.bizInt.bpm cites.pclass cites.procm
%N 1
%P 55-80
%T Business Process Change: A Study of Methodologies, Techniques, and Tools
%U http://links.jstor.org/sici?sici=0276-7783\%28199703\%2921\%3A1\%3C55\%3ABPCASO\%3E2.0.CO\%3B2-I
%V 21
@article{kettinger97bpr,
added-at = {2010-10-07T11:06:33.000+0200},
author = {Kettinger, William J. and Teng, James T. C. and Guha, Subashish},
biburl = {https://www.bibsonomy.org/bibtex/2f1ab6f1d50b0846afac1a1ef57d4e5af/msn},
interhash = {a3cb190eb30b28317bf7cfee705cbc1d},
intrahash = {f1ab6f1d50b0846afac1a1ef57d4e5af},
journal = {MIS Quarterly},
keywords = {research.bizInt.bpm cites.pclass cites.procm},
number = 1,
pages = {55-80},
timestamp = {2010-10-07T11:06:33.000+0200},
title = {Business Process Change: A Study of Methodologies, Techniques, and Tools},
url = {http://links.jstor.org/sici?sici=0276-7783\%28199703\%2921\%3A1\%3C55\%3ABPCASO\%3E2.0.CO\%3B2-I},
volume = 21,
year = 1997
}