%0 Conference Paper %1 conf/siguccs/Link02 %A Link, Matthew R. %B SIGUCCS %D 2002 %E Vogel, Pamela %E Yang, Catherine %E Bauer, Nancy J. %I ACM %K dblp %P 272-274 %T Transforming support: from helpdesk to information center. %U http://dblp.uni-trier.de/db/conf/siguccs/siguccs2002.html#Link02 %@ 1-58113-564-5

@inproceedings{conf/siguccs/Link02, added-at = {2017-01-31T00:00:00.000+0100}, author = {Link, Matthew R.}, biburl = {https://www.bibsonomy.org/bibtex/20eaf215567c6c285a10c9988d4cf91be/dblp}, booktitle = {SIGUCCS}, crossref = {conf/siguccs/2002}, editor = {Vogel, Pamela and Yang, Catherine and Bauer, Nancy J.}, ee = {http://doi.acm.org/10.1145/588646.588719}, interhash = {a83a6b5434e1b32480ec0eb4455c749d}, intrahash = {0eaf215567c6c285a10c9988d4cf91be}, isbn = {1-58113-564-5}, keywords = {dblp}, pages = {272-274}, publisher = {ACM}, timestamp = {2017-02-01T11:36:44.000+0100}, title = {Transforming support: from helpdesk to information center.}, url = {http://dblp.uni-trier.de/db/conf/siguccs/siguccs2002.html#Link02}, year = 2002 }