Article,

An international content validation of the Quebec User Evaluation of Satisfaction with assistive Technology (QUEST)

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OTI, 6 (3): 159--175 (1999)

Abstract

The Quebec User Evaluation of Satisfaction with assistive Technology (QUEST) is an outcome assessment tool designed to identify the sources of user satisfaction and dissatisfaction with assistive technology. This paper presents the results of an international content validation study of the QUEST that was conducted as part of the ongoing development of this assessment instrument. A questionnaire developed to measure the relevance of QUEST items and to critique the administration procedures was completed by an international group of 12 assistive technology experts from the United States, the Netherlands and Canada. At the test level, the findings revealed that the QUEST was adequately sampled in terms of embracing all the important facets of satisfaction with assistive technology. At the item level, however, it was revealed that changes needed to be made to the wording of the satisfaction variables and to the administration procedures for the QUEST in order to ensure optimal content validity. A limitation of the study is the heterogeneity of the testing sites that may have reduced the chances of reaching consensual agreement among the content experts. It is recommended that future studies consider alternative methods such as factorial analysis to support the findings of this study.

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