Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services
C. Peters, and M. Zaki. Working Paper Series of the Cambridge Service Alliance, Cambridge, UK, Cambridge Service Alliance, University of Cambridge, (2018)
Please log in to take part in the discussion (add own reviews or comments).
Cite this publication
More citation styles
- please select -
%0 Conference Paper
%1 ls_leimeister
%A Peters, Christoph
%A Zaki, Mohamed
%B Working Paper Series of the Cambridge Service Alliance
%C Cambridge, UK
%D 2018
%I Cambridge Service Alliance, University of Cambridge
%K AI artifical_intelligence business customer_journey dempub itegpub itimpub models modular_service_structures orchestration pub_cpe pub_mza services touchpoints
%T Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services
%U http://pubs.wi-kassel.de/wp-content/uploads/2018/08/JML_698.pdf
@inproceedings{ls_leimeister,
added-at = {2018-08-19T21:15:40.000+0200},
address = {Cambridge, UK},
author = {Peters, Christoph and Zaki, Mohamed},
biburl = {https://www.bibsonomy.org/bibtex/24a2542ea840c8863bd05da9450899068/ls_leimeister},
booktitle = {Working Paper Series of the Cambridge Service Alliance},
interhash = {c0f3290ac6a4540cfadd1ef956c2b378},
intrahash = {4a2542ea840c8863bd05da9450899068},
keywords = {AI artifical_intelligence business customer_journey dempub itegpub itimpub models modular_service_structures orchestration pub_cpe pub_mza services touchpoints},
publisher = {Cambridge Service Alliance, University of Cambridge},
timestamp = {2018-08-20T10:48:33.000+0200},
title = {Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services},
url = {http://pubs.wi-kassel.de/wp-content/uploads/2018/08/JML_698.pdf},
year = 2018
}