Аннотация
This paper investigates how information technology affects temporal
aspects of organizational work beyond speeding up business processes.
It has developed the dimensions of temporality of business processes
and applied them to describe and analyse temporal changes of export-related
work in trading companies using EDI. In the departments studied,
information technology transformed temporal profiles of work and
also created a temporal symmetry between work groups interacting
with each other. This result is compared with a previous study (Barley,
1988. In Making Time, Temple University Press). This temporal transformation
of work by information technology has rarely been explored in information
systems research as well as organizational studies. At this stage
of research, it is difficult to decide which temporality, monochronicity
or polychronicity, information technology facilitates, or whether
information technology will always create temporal symmetry. More
research on the relationship between time and information technology
is required. Whatever temporal consequences of information technology
are supported by future research, it is believed that this temporal
consideration has value in information systems development and implementation.
By taking into account polychronicity, monochronicity and temporal
symmetry, we will be able to develop information systems which better
fit users� temporal behaviour.
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