Misc,

Expert Finding Systems for Organizations: Problem and Domain Analysis and the DEMOIR Approach

, and .
(2002)

Abstract

Computer systems that augment the process of finding the right expert for a given problem in an organization or world-wide are becoming feasible more than ever before, thanks to the prevalence of corporate Intranets and the Internet. This paper investigates such systems in two parts. We first explore the expert finding problem in depth, review and analyze existing systems in this domain, and suggest a domain model that can serve as a framework for design and development decisions. Based on our...

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