Book,
The knowledge management toolkit: practical techniques for building a knowledge management system
Prentice Hall PTR, Upper Saddle River, NJ, USA, (2000)
Abstract
The only "how-to" guide for building an enterprise knowledge management system!Until now, implementing Knowledge Management (KM) has been like nailing jelly to the wall-but not anymore! The Knowledge Management Toolkit delivers hands-on techniques and tools for making KM happen at your company. You'll learn exactly how to use KM to make sure that every key decision is fully informed as you build on your existing intranet, data warehouse, and project management investments. Top researcher Amrit Tiwana walks you through the development of an enterprise KM system from start to finish, showing how every stage can serve as a foundation for later enhancements. 10-step roadmap for implementing KM successfully Checklists help you focus on critical issues every step of the way Interactive toolkit format guides your strategic design decisions Identify your key intangibles-and audit the knowledge you already have Staff your project team and manage it effectively Build a foundation of KM infrastructure that can evolve through results-driven, incremental steps Mobilize your organization's subtle, "tacit" knowledge Calculate and maximize ROI in KM systems www.kmtoolkit.com-stay informed with the author's dedicated Web site, which provides ongoing support and updates from the KM community!Discover the best ways to align KM with business strategy, avoid key KM pitfalls such as excessive formalization and overreliance on technology, master prototyping, and understand the new role of the Chief Knowledge Officer. Tiwana also presents KM case studies from leading companies worldwide, from Nortel to Rolls Royce. If you're ready to transform KM from business-school theory to real-world competitive advantage, start right here!CD-ROM INCLUDED Knowledge Management Toolkit, including an interactive 10-step KM roadmap and easy-to-customize KM evaluation forms -complete and unrestricted! MindManager Personal for creating, organizing, and sharing knowledge maps Performance Now Enterprise, a trial version of the #1 change management tool FrontPage 2000 45-day trial Plus great tools for data mining, integrating mobile systems, workflow, modeling, and more! CITED BY 21 Rick Gibson, Knowledge management support for decision making in the pharmaceutical industry, Decision making support systems: achievements, trends and challenges for, Idea Group Publishing, Hershey, PA, 2002 Nakkiran N Sunassee , David A Sewry, A theoretical framework for knowledge management implementation, Proceedings of the 2002 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology, September 16-18, 2002, Port Elizabeth, South Africa Fredrik Ericsson , Anders Avdic, Knowledge management systems acceptance, Knowledge management: current issues and challenges, Idea Group Publishing, Hershey, PA, 2003 Nakkiran N. Sunassee , David A. Sewry, An investigation of knowledge management implementation strategies, Proceedings of the 2003 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology, p.24-36, September 17-19, 2003 Jeanette Bruno, Facilitating knowledge flow through the enterprise, Proceedings of the tenth international conference on Information and knowledge management, October 05-10, 2001, Atlanta, Georgia, USA Sergio P. J. Medeiros , Jane M. de Souza , Julia Celia M. Strauch , Gustavo R. B. Pinto, Coordination aspects in a spatial group decision support collaborative system, Proceedings of the 2001 ACM symposium on Applied computing, p.182-186, March 2001, Las Vegas, Nevada, United States Amrit Tiwana , Balasubramaniam Ramesh, Integrating Knowledge on the Web, IEEE Internet Computing, v.5 n.3, p.32-39, May 2001 Carolyn B. Seaman , Manoel G. Mendonça , Victor R. 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Rouse , Godfried Augenbroe, Different models of work in the modern services enterpise, Information-Knowledge-Systems Management, v.6 n.1,2, p.29-59, April 2007 R. P. Mohanty, Towards knowledge management: a case study, International Journal of Information Technology and Management, v.2 n.3, p.197-213, August 2003 Meir Russ , Jeannette K. Jones , Robert Fineman, Knowledge-based strategies: a foundation of a typology, International Journal of Information Technology and Management, v.4 n.2, p.138-165, April 2005 Pi-Sheng Deng, Applying a Market-Based Approach to the Development of a Sharing-Enabled KM Model for Knowledge-Intensive Small Firms, Information Systems Management, v.25 n.2, p.174-187, March 2008 G. Salazar-Torres , E. Colombo , F.S. Correa Da Silva , C. A. Noriega , S. Bandini, Design issues for knowledge artifacts, Knowledge-Based Systems, v.21 n.8, p.856-867, December, 2008 Tsung-Han Chang , Tien-Chin Wang, Using the fuzzy multi-criteria decision making approach for measuring the possibility of successful knowledge management, Information Sciences: an International Journal, v.179 n.4, p.355-370, February, 2009 Avneet Saxena , S. Wadhwa, Flexible configuration for seamless supply chains: Directions towards decision knowledge sharing, Robotics and Computer-Integrated Manufacturing, v.25 n.4-5, p.839-852, August, 2009 Abdulmajid Hissen Mohamed, Capturing software-engineering tacit knowledge, Proceedings of the 2nd conference on European computing conference, p.132-137, September 11-13, 2008, Malta Shu-Mei Tseng, Knowledge management system performance measure index, Expert Systems with Applications: An International Journal, v.34 n.1, p.734-745, January, 2008 K. Kafentzis , M. Wallace , P. Georgolios , P. Alexopoulos , G. Mentzas, Semantics Enabled Problem Based Brokering of Organizational Knowledge, Proceeding of the 2007 conference on Emerging Artificial Intelligence Applications in Computer Engineering: Real Word AI Systems with Applications in eHealth, HCI, Information Retrieval and Pervasive Technologies, p.131-139, June 10, 2007 INDEX TERMS Primary Classification: J. Computer Applications J.1 ADMINISTRATIVE DATA PROCESSING Subjects: Business
