%0 Book %1 GVK493651993 %A Bonin, Hinrich E. G. %B FINAL %C Lüneburg %D 2000 %I Fachhochschule Nordostniedersachsen %K Kundenmanagement Management_staatlicher_Einrichtungen Organisation_staatlicher_Einrichtungen Verwaltung Verwaltungsinformatik %N 10,1 %T Citizen relationship management %U http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+493651993&sourceid=fbw_bibsonomy

@book{GVK493651993, added-at = {2009-08-21T12:19:46.000+0200}, address = {Lüneburg}, author = {Bonin, {Hinrich E. G.}}, biburl = {https://www.bibsonomy.org/bibtex/24a67d49a27d789f011d882e89d98dc99/fbw_hannover}, interhash = {ded4d8d5ad83f6ab51533f7a07385b32}, intrahash = {4a67d49a27d789f011d882e89d98dc99}, keywords = {Kundenmanagement Management_staatlicher_Einrichtungen Organisation_staatlicher_Einrichtungen Verwaltung Verwaltungsinformatik}, number = {10,1}, pagetotal = {11 Bl}, ppn_gvk = {493651993}, publisher = {Fachhochschule Nordostniedersachsen}, series = {FINAL}, timestamp = {2009-08-21T12:20:16.000+0200}, title = {Citizen relationship management}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+493651993&sourceid=fbw_bibsonomy}, year = 2000 }