%0 Journal Article %1 journals/ijstm/HeringtonJ10 %A Herington, Carmel %A Johnson, Lester W. %D 2010 %J Int. J. Serv. Technol. Manag. %K dblp %N 2/3 %P 144-162 %T The relationship-service-profit chain: conceptual framework and propositions. %U http://dblp.uni-trier.de/db/journals/ijstm/ijstm14.html#HeringtonJ10 %V 14

@article{journals/ijstm/HeringtonJ10, added-at = {2020-07-30T00:00:00.000+0200}, author = {Herington, Carmel and Johnson, Lester W.}, biburl = {https://www.bibsonomy.org/bibtex/2b962a6426e75d44353a2bc46cc042e0d/dblp}, ee = {https://doi.org/10.1504/IJSTM.2010.034325}, interhash = {dededcb018192e9be5ed09031f09d97d}, intrahash = {b962a6426e75d44353a2bc46cc042e0d}, journal = {Int. J. Serv. Technol. Manag.}, keywords = {dblp}, number = {2/3}, pages = {144-162}, timestamp = {2020-07-31T11:48:06.000+0200}, title = {The relationship-service-profit chain: conceptual framework and propositions.}, url = {http://dblp.uni-trier.de/db/journals/ijstm/ijstm14.html#HeringtonJ10}, volume = 14, year = 2010 }