Abstract
Bug report tracking systems have been used to facilitate the mainte-
nance and evolution of software. However, duplicate entries of bug
reports in such systems can considerably impact on productivity within
software project. This reduction in productivity occurs because duplicate
entries demand more time for search and analysis of bug reports.
In this context, this paper presents the main problems caused by
bug report duplication problem. In addition, a tool for bug reports
search and analysis (BAST) is proposed to deal with the duplica-
tion avoidance, as well as, it also presents a case study to evaluate
the tool. For the evaluation, we compared BAST against a baseline
tool in a private company for software testing. The results showed
that BAST worked better than the other one, both for reduce the time
of analysis, as well as, to reduce the number of duplicates submitted.
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