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Trust-Supporting Design Elements as Signals for AI-Based Chatbots in Customer Service: A Behavior-Based Explanatory Model.

, , и . Int. J. Serv. Sci. Manag. Eng. Technol., 14 (1): 1-16 (2023)

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Martin Sonntag

Martin Sonntag

Martin Sonntag

Martin Sonntag

Tessa Sonntag

 

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