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Chatbot with Resilience: The Impact of Repair Strategies on Customer Satisfaction in Conversational Breakdowns., , , и . WHICEB (3), том 517 из Lecture Notes in, стр. 306-317. Springer, (2024)Designing feedback information to encourage users' participation performances in citizen science projects., , и . ASIST, том 56 из Proc. Assoc. Inf. Sci. Technol., стр. 486-490. Wiley, (2019)The Effect of Users' Social Capital on Idea Quality in Online Customization Communities: The Moderating Effect of Common Expertise., , и . PACIS, стр. 24. (2021)The Influencing Factors of Public Opinion Diffusion Behavior in Public Emergencies: Moderate Role of Government Information Publishing Strategy., , , , и . ICCSE, стр. 63-70. ACM, (2019)How "Task-Individual Fit" Influences User Contribution Behaviors in Citizen Science., , , и . ICCSE, стр. 95-102. ACM, (2019)Examining the Effects of Feedback Type and Goal Orientation on User Participation Performance in Citizen Science Projects., , , и . PACIS, стр. 29. (2019)The Influence of Algorithmic Control on Gig Drivers' Coping Behavior in Ride-Hailing Platforms., , , и . WHICEB (3), том 517 из Lecture Notes in, стр. 330-344. Springer, (2024)Understanding the Impact of Message Framing on Health Knowledge Adoption: The Role of Psychological Distance., , и . WHICEB, стр. 74. Association for Information Systems, (2022)Can Chatbot Anthropomorphism and Empathy Mitigate the Impact of Customer Anger on Satisfaction?, , , , и . iConference (1), том 14596 из Lecture Notes in Computer Science, стр. 84-95. Springer, (2024)Outwitting Shakespeare: Unpacking the Mechanics of Immersive Storytelling with Physiological Measurements., , , и . ICIS, Association for Information Systems, (2023)