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Six sigma for service processes.

. Business Proc. Manag. Journal, 12 (2): 234-248 (2006)

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Jiju Mani

Antony Kavunguvalappil

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Ernst Antony

 

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Winning customer loyalty in an automotive company through Six Sigma: a case study., , , и . Qual. Reliab. Eng. Int., 23 (7): 849-866 (2007)The influence of challenging goals and structured method on Six Sigma project performance: A mediated moderation analysis., , и . Eur. J. Oper. Res., 254 (1): 202-213 (2016)Six sigma for service processes.. Business Proc. Manag. Journal, 12 (2): 234-248 (2006)Statistical thinking and its impact on operational performance in manufacturing companies: an empirical study., , и . Ann. Oper. Res., 295 (2): 923-950 (2020)How has social media been affecting problem-solving in organizations undergoing Lean Production implementation? A multi-case study., , , , , , и . J. Ind. Inf. Integr., (октября 2023)An Empirical Study Into the Limitations and Emerging Trends of Six Sigma: Findings From a Global Survey., , и . IEEE Trans. Engineering Management, 69 (5): 2088-2101 (2022)Evaluating Performance of Projects Using Six Sigma Approach., , , и . IEEE Trans. Engineering Management, 70 (10): 3539-3552 (2023)Assessing the "Systemic Barriers" Affecting Lean Implementation: A Comparison Between Manufacturing and Lean Software Development Contexts., , , и . IEEE Trans. Engineering Management, (2024)Application of six sigma methodology to reduce defects of a grinding process., , и . Quality and Reliability Eng. Int., 27 (8): 1221-1234 (2011)Reducing Patient Waiting Time in Outpatient Department Using Lean Six Sigma Methodology., и . Quality and Reliability Eng. Int., 30 (8): 1481-1491 (2014)