In March we were visited by the Care Quality Commission (CQC) who inspected our services. They have now published their reports. We welcome this independent view of our services as an opportunity to continue improving our services for local people.
Without exception, all of our services were found to be caring and the reports highlight how our staff treat people with kindness, care and compassion. Across our 14 service line reports, more than 70% of the individual ratings are ‘Good’ (green).
Draft guidance from NICE (National Institute for Health and Care Excellence) outlines what the best palliative care for children looks like.
It emphasises the need for infants, children and young people to be treated as individuals and highlights the importance of children and their families being involved in decisions about care.
There are aspects of the patient experience that are so important to patients and service users and carers that providers should aim to perform them consistently for every individual, every time. This is the definition of an Always Event. A fundamental principle of Always Events is that they are co-produced with patients and service users and staff. NHS England is working with the Institute for Healthcare Improvement (IHI) and Picker Institute Europe to spread the use of Always Events throughout the NHS.
Occupational Therapists (OT) in Lincolnshire have been working hard on a number of electronic evidence based pathways.
The pathways are an easy reference guide to expected practice and links to information and tools required for working with patients on this aspect of their care.
This ensures that OTs are using evidence based practice and consistent tools across mental health services in Lincolnshire and is a really useful guide for new staff and students.
Below are some of the timeless instructions on how to be a terrible employee. What’s most amusing is that despite the dry language and specificity of the context, the productivity-crushing activities recommended are all-too-common behaviors in many organizations.