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Studie Wissensorientierte Unternehmensführung (PDF)

http://verdi.unisg.ch/org/iwi/iwi_pub.nsf/wwwPublRecentEng/18B210725C2AC088C1256BD60029A415/$file/wissensor_f%C3%BChrung_och.pdf

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About BSC and others. Quotes a lot a Skandia study.

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