This week we’ve begun introducing a new approach to resolving complaints about nurses and midwives.

Under the new arrangements, where nurses and midwives can show that, despite something going wrong, they have learnt from what happened and are safe to continue working, we may not seek to restrict their practice. To develop a culture of openness and honesty we will provide tailored advice and support to employers, nurses and midwives to enable professionals to learn from their mistakes.