However I don't think this is the key point about agile methods. Lack of documentation is a symptom of two much deeper differences: Agile methods are adaptive rather than predictive. Engineering methods tend to try to plan out a large part of the software process in great detail for a long span of time, this works well until things change. So their nature is to resist change. The agile methods, however, welcome change. They try to be processes that adapt and thrive on change, even to the point of changing themselves. Agile methods are people-oriented rather than process-oriented. The goal of engineering methods is to define a process that will work well whoever happens to be using it. Agile methods assert that no process will ever make up the skill of the development team, so the role of a process is to support the development team in their work.In the following sections I'll explore these differences in more detail, so that you can understand what an adaptive and people-centered process is like, its benefits and drawbacks, and whether it's something you should use: either as a developer or customer of software.