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Effective staffing case studies | Care Quality Commission


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In this series of case studies, we highlight what providers have done to take a flexible approach to staffing. The case studies show different ways of organising services. They focus on the quality of care, patient safety, and efficiency, rather than just numbers and ratios of staff. They illustrate how providers have redesigned services to make the best use of the available range of skills and disciplines. Or they found new ways to work with others in the local health and care system.

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