Study on service science, particularly what are the topics to research in the near future:
- Internationalisation of services
- Design of service work
- Service innovation
- Technologies and services
- Transformation processes in the economy (from good production to service provision)
+ Basic service research
Book concerning open source and its licenses, why on should consider it. Especially in conjunction with the quote of 2003 Bill Joy "Innovation happens elsewhere", why open source does matter.