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K. Loser, M. Prilla, and T. Herrmann. Implementing International Services. A tailorable method for market assessment, modularization and process transfer, Gabler, Wiesbaden, (2010)
T. Winkler, and K. Loser. Konzepte für das Service Engineering - Modularisierung, Prozessgestaltung und Produktivitätsmanagement, Physica-Verlag, Heidelberg, (2005)
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