%0 Journal Article %1 Butkovich1989 %A Butkovich, Nancy J %A Taylor, Kathryn L %A Dent, Sharon H %A Moore, Anne S %D 1989 %J The Reference Librarian %K Referencia Servicios_digitales %N 23 %P 61--74 %T An expert system at the reference desk: impressions from users

@article{Butkovich1989, added-at = {2015-05-04T22:06:34.000+0200}, author = {Butkovich, Nancy J and Taylor, Kathryn L and Dent, Sharon H and Moore, Anne S}, biburl = {https://www.bibsonomy.org/bibtex/2c078612f937d4a9425209950a83309b0/merlo}, interhash = {06afe84cdff3dbae7e937613e5ae5f5f}, intrahash = {c078612f937d4a9425209950a83309b0}, issn = {0276-3877}, journal = {The Reference Librarian}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 23, pages = {61--74}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{An expert system at the reference desk: impressions from users}}, year = 1989 }