%0 Journal Article %1 Beard2003 %A Beard, Jill %A Bottomley, Neil %A Geeson, Rachel %A Spencer, Stuart %D 2003 %J The Electronic Library %K Referencia Servicios_digitales %N 6 %P 601--608 %T ASK: a virtual enquiry desk - a case study %V 21

@article{Beard2003, added-at = {2015-05-04T22:06:34.000+0200}, author = {Beard, Jill and Bottomley, Neil and Geeson, Rachel and Spencer, Stuart}, biburl = {https://www.bibsonomy.org/bibtex/2041777394b41b1420931f13946818eda/merlo}, interhash = {0a12290e073168d91a648947326b6603}, intrahash = {041777394b41b1420931f13946818eda}, issn = {0264-0473}, journal = {The Electronic Library}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 6, pages = {601--608}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{ASK: a virtual enquiry desk - a case study}}, volume = 21, year = 2003 }