%0 Journal Article %1 journals/eor/MihelisGSPM01 %A Mihelis, G. %A Grigoroudis, Evangelos %A Siskos, Yannis %A Politis, Yannis %A Malandrakis, Y. %D 2001 %J Eur. J. Oper. Res. %K dblp %N 2 %P 347-360 %T Customer satisfaction measurement in the private bank sector. %U http://dblp.uni-trier.de/db/journals/eor/eor130.html#MihelisGSPM01 %V 130

@article{journals/eor/MihelisGSPM01, added-at = {2020-02-21T00:00:00.000+0100}, author = {Mihelis, G. and Grigoroudis, Evangelos and Siskos, Yannis and Politis, Yannis and Malandrakis, Y.}, biburl = {https://www.bibsonomy.org/bibtex/2e5b2733375e1883f7ace5b351830aa0f/dblp}, ee = {https://doi.org/10.1016/S0377-2217(00)00036-9}, interhash = {0c025a8dcf16105b74ceb56440cf18d4}, intrahash = {e5b2733375e1883f7ace5b351830aa0f}, journal = {Eur. J. Oper. Res.}, keywords = {dblp}, number = 2, pages = {347-360}, timestamp = {2020-02-22T12:36:11.000+0100}, title = {Customer satisfaction measurement in the private bank sector.}, url = {http://dblp.uni-trier.de/db/journals/eor/eor130.html#MihelisGSPM01}, volume = 130, year = 2001 }