%0 Journal Article %1 journals/cit/BerrahalMA19 %A Berrahal, Wadie %A Marghoubi, Rabia %A Akkaoui, Zineb El %D 2019 %J J. Comput. Inf. Technol. %K dblp %N 3 %P 45-56 %T Towards the Control and Prevention of Waste in IT Service Operation Using Fuzzy Logic: Focus in Incident Management Process. %U http://dblp.uni-trier.de/db/journals/cit/cit27.html#BerrahalMA19 %V 27

@article{journals/cit/BerrahalMA19, added-at = {2022-06-10T00:00:00.000+0200}, author = {Berrahal, Wadie and Marghoubi, Rabia and Akkaoui, Zineb El}, biburl = {https://www.bibsonomy.org/bibtex/210f4db4e452d9dce5828f935568d1003/dblp}, ee = {https://doi.org/10.20532/cit.2019.1004810}, interhash = {14e215c959d4518ac7bd8f6a114e2ea0}, intrahash = {10f4db4e452d9dce5828f935568d1003}, journal = {J. Comput. Inf. Technol.}, keywords = {dblp}, number = 3, pages = {45-56}, timestamp = {2024-04-08T12:44:01.000+0200}, title = {Towards the Control and Prevention of Waste in IT Service Operation Using Fuzzy Logic: Focus in Incident Management Process.}, url = {http://dblp.uni-trier.de/db/journals/cit/cit27.html#BerrahalMA19}, volume = 27, year = 2019 }