Inproceedings,

One Step More to Understand the Bug Report Duplication Problem

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XXIV Simpósio Brasileiro de Engenharia de Software (SBES'2010), page 149-158. Salvador, Brazil, (September 2010)

Abstract

According to recent work, duplicate bug report entries in bug tracking systems impact negatively on software mainte- nance and evolution productivity due to, among other fac- tors, the increased time spent on report analysis and vali- dation, what in some cases take over 20 minutes. Therefore, a considerable amount of time is lost mainly with duplicate bug report analysis. In this sense, this work presents a char- acterization study using data from bug trackers from private and open source projects, in order to understand the possi- ble factors that cause bug report duplication and its impact on software development. This work also discusses bug report characteristics that could help identifying duplicates.

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