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%0 Journal Article
%1 Bromberg2003
%A Bromberg, Peter
%A Hyman, Karen
%D 2003
%J Annual Digital Reference Conference
%K Referencia Servicios_digitales
%N 5
%T I Am Ecstatic About the Whole Darn Thing!: Customer feedback and lessons learned at Q and A NJ, New Jersey’s 24/7 live virtual reference service.
%U http://www.qandanj.org/vrd/QandANJ\_VRD2003.ppt
@article{Bromberg2003,
added-at = {2015-05-04T22:06:34.000+0200},
author = {Bromberg, Peter and Hyman, Karen},
biburl = {https://www.bibsonomy.org/bibtex/212cb3b9a97440706186c6210152b2452/merlo},
interhash = {289eef2f8e27164fca6db60014f8f017},
intrahash = {12cb3b9a97440706186c6210152b2452},
journal = {Annual Digital Reference Conference},
keywords = {Referencia Servicios_digitales},
mendeley-tags = {Referencia digital},
number = 5,
timestamp = {2015-06-24T19:45:58.000+0200},
title = {{I Am Ecstatic About the Whole Darn Thing!: Customer feedback and lessons learned at Q and A NJ, New Jersey’s 24/7 live virtual reference service.}},
url = {http://www.qandanj.org/vrd/QandANJ\_VRD2003.ppt},
year = 2003
}