%0 Journal Article %1 journals/apjor/Phung-DucK14 %A Phung-Duc, Tuan %A Kawanishi, Ken'ichi %D 2014 %J Asia Pac. J. Oper. Res. %K dblp %N 2 %T An Efficient Method for Performance Analysis of Blended Call Centers with redial. %U http://dblp.uni-trier.de/db/journals/apjor/apjor31.html#Phung-DucK14 %V 31

@article{journals/apjor/Phung-DucK14, added-at = {2020-05-12T00:00:00.000+0200}, author = {Phung-Duc, Tuan and Kawanishi, Ken'ichi}, biburl = {https://www.bibsonomy.org/bibtex/273fea1cf2c88344ad6e282c58f2d9353/dblp}, ee = {https://doi.org/10.1142/S0217595914400089}, interhash = {28aa8aede5f8f911b5b3f93b430fc821}, intrahash = {73fea1cf2c88344ad6e282c58f2d9353}, journal = {Asia Pac. J. Oper. Res.}, keywords = {dblp}, number = 2, timestamp = {2020-05-13T11:38:25.000+0200}, title = {An Efficient Method for Performance Analysis of Blended Call Centers with redial.}, url = {http://dblp.uni-trier.de/db/journals/apjor/apjor31.html#Phung-DucK14}, volume = 31, year = 2014 }