%0 Conference Paper %1 conf/bpm/SunTYAC10 %A Sun, Peng %A Tao, Shu %A Yan, Xifeng %A Anerousis, Nikos %A Chen, Yi %B BPM %D 2010 %E Hull, Richard %E Mendling, Jan %E Tai, Stefan %I Springer %K dblp %P 243-259 %T Content-Aware Resolution Sequence Mining for Ticket Routing. %U http://dblp.uni-trier.de/db/conf/bpm/bpm2010.html#SunTYAC10 %V 6336 %@ 978-3-642-15617-5

@inproceedings{conf/bpm/SunTYAC10, added-at = {2017-05-21T00:00:00.000+0200}, author = {Sun, Peng and Tao, Shu and Yan, Xifeng and Anerousis, Nikos and Chen, Yi}, biburl = {https://www.bibsonomy.org/bibtex/2cb4b4fc30be76d4bb427c6cad40f713d/dblp}, booktitle = {BPM}, crossref = {conf/bpm/2010}, editor = {Hull, Richard and Mendling, Jan and Tai, Stefan}, ee = {https://doi.org/10.1007/978-3-642-15618-2_18}, interhash = {54ff2a2f95eda4f27ebf038e74d714f8}, intrahash = {cb4b4fc30be76d4bb427c6cad40f713d}, isbn = {978-3-642-15617-5}, keywords = {dblp}, pages = {243-259}, publisher = {Springer}, series = {Lecture Notes in Computer Science}, timestamp = {2019-05-15T16:38:11.000+0200}, title = {Content-Aware Resolution Sequence Mining for Ticket Routing.}, url = {http://dblp.uni-trier.de/db/conf/bpm/bpm2010.html#SunTYAC10}, volume = 6336, year = 2010 }