%0 Journal Article %1 journals/eswa/NgaiXC09 %A Ngai, Eric W. T. %A Xiu, Li %A Chau, Dorothy C. K. %D 2009 %J Expert Syst. Appl. %K dblp %N 2 %P 2592-2602 %T Application of data mining techniques in customer relationship management: A literature review and classification. %U http://dblp.uni-trier.de/db/journals/eswa/eswa36.html#NgaiXC09 %V 36

@article{journals/eswa/NgaiXC09, added-at = {2023-11-08T00:00:00.000+0100}, author = {Ngai, Eric W. T. and Xiu, Li and Chau, Dorothy C. K.}, biburl = {https://www.bibsonomy.org/bibtex/27e0fc44a734026b3f64a99b40c29ed62/dblp}, ee = {https://doi.org/10.1016/j.eswa.2008.02.021}, interhash = {7a769d6c8a2228d4161b1c6fdda1487c}, intrahash = {7e0fc44a734026b3f64a99b40c29ed62}, journal = {Expert Syst. Appl.}, keywords = {dblp}, number = 2, pages = {2592-2602}, timestamp = {2024-04-08T10:07:50.000+0200}, title = {Application of data mining techniques in customer relationship management: A literature review and classification.}, url = {http://dblp.uni-trier.de/db/journals/eswa/eswa36.html#NgaiXC09}, volume = 36, year = 2009 }