%0 Journal Article %1 paterson2009online %A Paterson, Lorraine %D 2009 %E /, %K CRM customers online_communities %T Online customer Communities

@article{paterson2009online, added-at = {2011-06-30T19:47:55.000+0200}, author = {Paterson, Lorraine}, biburl = {https://www.bibsonomy.org/bibtex/2dcd7e1ee0f629f331b9f49c344738eb9/magdalenaa}, editor = {/}, interhash = {7dc3d883f237f95a821ba97f25bffe69}, intrahash = {dcd7e1ee0f629f331b9f49c344738eb9}, keywords = {CRM customers online_communities}, timestamp = {2011-06-30T19:47:55.000+0200}, title = {Online customer Communities}, year = 2009 }