%0 Conference Paper %1 conf/kdd/WarnerRDB01 %A Warner, Doug %A Richter, J. Neal %A Durbin, Stephen D. %A Banerjee, Bikramjit %B KDD %D 2001 %E Lee, Doheon %E Schkolnick, Mario %E Provost, Foster J. %E Srikant, Ramakrishnan %I ACM %K dblp %P 467-472 %T Mining user session data to facilitate user interaction with a customer service knowledge base in RightNow Web. %U http://dblp.uni-trier.de/db/conf/kdd/kdd2001.html#WarnerRDB01 %@ 1-58113-391-X

@inproceedings{conf/kdd/WarnerRDB01, added-at = {2021-03-22T00:00:00.000+0100}, author = {Warner, Doug and Richter, J. Neal and Durbin, Stephen D. and Banerjee, Bikramjit}, biburl = {https://www.bibsonomy.org/bibtex/287e0011e47273356c1c0410a64b1fe72/dblp}, booktitle = {KDD}, crossref = {conf/kdd/2001}, editor = {Lee, Doheon and Schkolnick, Mario and Provost, Foster J. and Srikant, Ramakrishnan}, ee = {https://doi.org/10.1145/502512.502583}, interhash = {940708a8243f4de81b6bc5aa028edf9c}, intrahash = {87e0011e47273356c1c0410a64b1fe72}, isbn = {1-58113-391-X}, keywords = {dblp}, pages = {467-472}, publisher = {ACM}, timestamp = {2024-04-09T15:55:40.000+0200}, title = {Mining user session data to facilitate user interaction with a customer service knowledge base in RightNow Web.}, url = {http://dblp.uni-trier.de/db/conf/kdd/kdd2001.html#WarnerRDB01}, year = 2001 }