%0 Journal Article %1 journals/ibmsj/MastrianniBBCJKKLOSWWS07 %A Mastrianni, Steve %A Bantz, David F. %A Beaty, Kirk A. %A Chefalas, Tom %A Jalan, Srikant %A Kar, Gautam %A Kochut, Andrzej %A Lan, Dongjun %A O'Connell, Larry %A Sailer, Anca %A Wang, Gang %A Wang, Qingbo %A Shea, Dennis G. %D 2007 %J IBM Syst. J. %K dblp %N 3 %P 609-624 %T IT Autopilot: A flexible IT service management and delivery platform for small and medium business. %U http://dblp.uni-trier.de/db/journals/ibmsj/ibmsj46.html#MastrianniBBCJKKLOSWWS07 %V 46

@article{journals/ibmsj/MastrianniBBCJKKLOSWWS07, added-at = {2020-03-13T00:00:00.000+0100}, author = {Mastrianni, Steve and Bantz, David F. and Beaty, Kirk A. and Chefalas, Tom and Jalan, Srikant and Kar, Gautam and Kochut, Andrzej and Lan, Dongjun and O'Connell, Larry and Sailer, Anca and Wang, Gang and Wang, Qingbo and Shea, Dennis G.}, biburl = {https://www.bibsonomy.org/bibtex/2acbf813cdbf60f47c2c7911e42afda83/dblp}, ee = {https://doi.org/10.1147/sj.463.0609}, interhash = {94f40b1f03681d943abb45c7df2c09e5}, intrahash = {acbf813cdbf60f47c2c7911e42afda83}, journal = {IBM Syst. J.}, keywords = {dblp}, number = 3, pages = {609-624}, timestamp = {2020-03-14T12:12:44.000+0100}, title = {IT Autopilot: A flexible IT service management and delivery platform for small and medium business.}, url = {http://dblp.uni-trier.de/db/journals/ibmsj/ibmsj46.html#MastrianniBBCJKKLOSWWS07}, volume = 46, year = 2007 }