%0 Journal Article %1 Kern2003 %A Kern, M Kathleen %D 2003 %J Reference and User Services Quarterly %K Referencia Servicios_digitales %N 1 %P 47--49 %T Communication, patron satisfaction, and the reference Interview %U http://search.ebscohost.com/login.aspx?direct=true&db=lxh&AN=11298347&site=ehost-live %V 43

@article{Kern2003, added-at = {2015-05-04T22:06:34.000+0200}, author = {Kern, M Kathleen}, biburl = {https://www.bibsonomy.org/bibtex/24a4606796632de64bf5c409982e5dfd3/merlo}, interhash = {96df6cb81bd1785c89934beaa1907950}, intrahash = {4a4606796632de64bf5c409982e5dfd3}, issn = {10949054}, journal = {Reference and User Services Quarterly}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 1, pages = {47--49}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Communication, patron satisfaction, and the reference Interview}}, url = {http://search.ebscohost.com/login.aspx?direct=true\&db=lxh\&AN=11298347\&site=ehost-live}, volume = 43, year = 2003 }