%0 Conference Paper %1 conf/icsoc/AgarwalSD16 %A Agarwal, Shivali %A Sridhara, Giriprasad %A Dasgupta, Gargi %B ICSOC %D 2016 %E Sheng, Quan Z. %E Stroulia, Eleni %E Tata, Samir %E Bhiri, Sami %I Springer %K dblp %P 221-235 %T Automated Quality Assessment of Unstructured Resolution Text in IT Service Systems. %U http://dblp.uni-trier.de/db/conf/icsoc/icsoc2016.html#AgarwalSD16 %V 9936 %@ 978-3-319-46294-3

@inproceedings{conf/icsoc/AgarwalSD16, added-at = {2017-05-19T00:00:00.000+0200}, author = {Agarwal, Shivali and Sridhara, Giriprasad and Dasgupta, Gargi}, biburl = {https://www.bibsonomy.org/bibtex/2c539a057081f81ac43c2722e62f4640e/dblp}, booktitle = {ICSOC}, crossref = {conf/icsoc/2016}, editor = {Sheng, Quan Z. and Stroulia, Eleni and Tata, Samir and Bhiri, Sami}, ee = {https://doi.org/10.1007/978-3-319-46295-0_14}, interhash = {9b79ed89a7a2b3c8e16c2169beea9fa7}, intrahash = {c539a057081f81ac43c2722e62f4640e}, isbn = {978-3-319-46294-3}, keywords = {dblp}, pages = {221-235}, publisher = {Springer}, series = {Lecture Notes in Computer Science}, timestamp = {2019-05-15T17:59:36.000+0200}, title = {Automated Quality Assessment of Unstructured Resolution Text in IT Service Systems.}, url = {http://dblp.uni-trier.de/db/conf/icsoc/icsoc2016.html#AgarwalSD16}, volume = 9936, year = 2016 }