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%0 Journal Article
%1 Colston2003
%A Colston, Dale E
%A Lisa, David M
%A Sweet, Marianne F
%D 2003
%J Internet Reference Services Quarterly
%K Referencia Servicios_digitales
%N 1/2
%P 49--69
%T Q and A NJ: service design and impact
%V 8
@article{Colston2003,
added-at = {2015-05-04T22:06:34.000+0200},
author = {Colston, Dale E and Lisa, David M and Sweet, Marianne F},
biburl = {https://www.bibsonomy.org/bibtex/2e7101dd5fdccd99278e23e719e434517/merlo},
interhash = {9de12d91270b8ebb5ab052797820c434},
intrahash = {e7101dd5fdccd99278e23e719e434517},
issn = {1087-5301},
journal = {Internet Reference Services Quarterly},
keywords = {Referencia Servicios_digitales},
mendeley-tags = {Referencia digital},
number = {1/2},
pages = {49--69},
timestamp = {2015-06-24T19:45:58.000+0200},
title = {{Q and A NJ: service design and impact}},
volume = 8,
year = 2003
}
