%0 Journal Article %1 journals/iiset/YanMMH19 %A Yan, Hongbin %A Meng, Xiang-Sheng %A Ma, Tieju %A Huynh, Van-Nam %D 2019 %J IISE Trans. %K dblp %N 11 %P 1167-1189 %T An uncertain target-oriented QFD approach to service design based on service standardization with an application to bank window service. %U http://dblp.uni-trier.de/db/journals/iiset/iiset51.html#YanMMH19 %V 51

@article{journals/iiset/YanMMH19, added-at = {2021-07-25T00:00:00.000+0200}, author = {Yan, Hongbin and Meng, Xiang-Sheng and Ma, Tieju and Huynh, Van-Nam}, biburl = {https://www.bibsonomy.org/bibtex/2c1d3594ae9fe1495653d5188e68958d3/dblp}, ee = {https://doi.org/10.1080/24725854.2018.1542545}, interhash = {a9c023577791b534a68790c223bd3e14}, intrahash = {c1d3594ae9fe1495653d5188e68958d3}, journal = {IISE Trans.}, keywords = {dblp}, number = 11, pages = {1167-1189}, timestamp = {2024-04-08T16:12:03.000+0200}, title = {An uncertain target-oriented QFD approach to service design based on service standardization with an application to bank window service.}, url = {http://dblp.uni-trier.de/db/journals/iiset/iiset51.html#YanMMH19}, volume = 51, year = 2019 }