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%0 Conference Paper
%1 conf/hicss/YeT16
%A Ye, Hua
%A Tripathi, Arvind
%B HICSS
%D 2016
%E Bui, Tung X.
%E Jr., Ralph H. Sprague
%I IEEE Computer Society
%K dblp
%P 3839-3846
%T Using Social Media to Manage Customer Complaints: A Preliminary Study.
%U http://dblp.uni-trier.de/db/conf/hicss/hicss2016.html#YeT16
%@ 978-0-7695-5670-3
@inproceedings{conf/hicss/YeT16,
added-at = {2023-03-24T00:00:00.000+0100},
author = {Ye, Hua and Tripathi, Arvind},
biburl = {https://www.bibsonomy.org/bibtex/2b86ff4aa81ab79a710e8670290d78a8d/dblp},
booktitle = {HICSS},
crossref = {conf/hicss/2016},
editor = {Bui, Tung X. and Jr., Ralph H. Sprague},
ee = {https://doi.ieeecomputersociety.org/10.1109/HICSS.2016.478},
interhash = {b5cbe1bded70d6fa8be67bd0abd420f8},
intrahash = {b86ff4aa81ab79a710e8670290d78a8d},
isbn = {978-0-7695-5670-3},
keywords = {dblp},
pages = {3839-3846},
publisher = {IEEE Computer Society},
timestamp = {2024-04-10T21:25:57.000+0200},
title = {Using Social Media to Manage Customer Complaints: A Preliminary Study.},
url = {http://dblp.uni-trier.de/db/conf/hicss/hicss2016.html#YeT16},
year = 2016
}